Privacy Policy

Effective Date: July 9, 2026

HDB Moto™ ("we," "us," or "our") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hdbmoto.com (the "Site"), place an order, or interact with HDB Moto.

By using our Site, you acknowledge and understand the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Information you provide when placing an order, contacting us, or interacting with our Site, including your name, email address, mailing address, phone number, and payment information.

Device & Usage Data:
Information automatically collected when you visit our Site, including IP address, browser type, device information, pages viewed, and website activity through cookies and similar technologies.

Communications:
Information contained in messages, inquiries, reviews, or other communications you send to HDB Moto.

2. How We Use Your Information

We use the information we collect to operate and improve HDB Moto, including to:

Process and fulfill orders
Communicate order confirmations, updates, and customer service responses
Process payments securely
Coordinate product fulfillment and shipping
Improve our website, products, and customer experience
Send promotional emails and marketing communications when permitted (you may opt out at any time)
Maintain business records and comply with legal obligations

3. Sharing Your Information

HDB Moto does not sell your personal information.

We may share information only when necessary to operate our business with trusted service providers, including:

Shopify — our ecommerce platform
Payment processors — to securely process transactions
Shipping carriers — to deliver orders
Print-on-demand and fulfillment partners — to produce and ship products
Advertising and analytics platforms, including Meta technologies, when used to understand website activity and improve marketing performance

These providers receive only the information necessary to perform their services and are expected to maintain appropriate safeguards for customer information.

4. Cookies & Tracking Technologies

HDB Moto uses cookies and similar technologies to help operate our Site, improve your shopping experience, analyze website traffic, and measure marketing effectiveness.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the Site.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer support
Maintain business and financial records
Resolve disputes
Comply with legal obligations

When information is no longer needed, we take reasonable steps to securely remove or anonymize it.

6. Your Privacy Rights

Depending on applicable laws and your location, you may have rights regarding your personal information, including:

Requesting access to information we maintain about you
Requesting correction of inaccurate information
Requesting deletion of personal information where applicable
Opting out of marketing communications

To exercise privacy-related requests, contact us at:

sales@hdbmoto.com

7. Children's Privacy

HDB Moto respects the privacy of young riders and customers. Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we become aware that personal information has been collected from a child under 13 without proper consent, we will take reasonable steps to delete that information.

8. Security of Your Information

HDB Moto takes reasonable measures to help protect your personal information. We work with established ecommerce and service providers that utilize security practices designed to safeguard customer information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable requirements.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.

10. Business Changes

If HDB Moto undergoes a business transition, such as a merger, acquisition, partnership restructuring, or sale of assets, customer information may be transferred as part of that transaction where permitted by applicable law.